Digital technology has brought major changes in India and there are more coming. It has speeded up the way people connect and transact. It has made the interface with authority more transparent. Medical advice can be given over long distances. So, too, can education be acquired.
But in a country with stark social and economic disparities, can technology alone be the answer to the lack of governance and inclusion? Or is it inevitable that some people will just get left behind? In Aadhaar’s implementation it has been seen that even a one percent failure rate has. . .