Several technological systems to ensure delivery of welfare plans and social security schemes by the government have had serious design flaws right from conception. These flaws became even more glaringly apparent during the pandemic when they prevented many people from accessing their rights and entitlements. Here are the faultiest ones.
BIOMETRICS
Biometric failure emerged as the most significant source of errors in the Aadhaar-based authentication process for both the PDS (Public Delivery System) and cash withdrawal to avail of the relief measures announced by the government. Biometrics were originally deemed essential in Aadhaar for de. . .