Patients’ rights: Call for a charter grows louder

Sitting in a coffee shop in Dwarka, Jayant Singh, 40, shows a video on his phone. It is a recording of doctors and medical staff inside an Intensive Care Unit (ICU) wearing no protective gear as they discuss where to shift patients. The standard protocol for staff in ICUs is that they must wear caps, closed shoes and masks since most patients in an ICU are at maximum risk of infection.

In the ICU at this particular hospital was Singh’s mother, who had undergone knee surgery. She recovered. But just a year earlier, in 2017, Singh was devastated. . .

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